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GET IN TOUCH

We'd love to hear from you

Questions about the program, your treatment, or just want to say hi? Our care team usually replies within one business day.

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Fill in the fields below and we'll route your question to the right team.

By submitting, you agree to be contacted by Ongo Weight Loss. We'll never share your details.

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Before you reach out

Our care team responds to general messages within one business day. Members can also reach us 24/7 inside their account for urgent treatment questions.

Please do not use this form for medical emergencies — call 911 or go to your nearest ER. For non-urgent medical questions, members can message their physician directly from the portal.

No. This page is for general inquiries only. Personalized GLP-1 evaluations and prescriptions require a consult with a licensed Ongo physician.