About this policy
This California Privacy Statement applies to California residents and supplements our Privacy Policy. It explains your rights under applicable California privacy laws, including the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).
Information We Collect
We may collect personal information that identifies or relates to you, including:
- Identifiers (such as name, email, phone number, address)
- Health-related information provided during consultations
- Payment and billing information
- Internet or device information (such as IP address, browser type, and usage data)
- Inferences based on your interactions with our platform
This information is collected directly from you, automatically through your use of our website, or from service providers involved in delivering our services.
How We Use Your Information
We use your personal information to:
- Provide telehealth services and connect you with licensed clinicians
- Process payments and manage your account
- Communicate with you regarding your care and services
- Improve our platform, services, and user experience
- Comply with legal and regulatory requirements
Your California Privacy Rights
If you are a California resident, you have the right to:
- Request access to the personal information we collect about you
- Request deletion of your personal information, subject to legal exceptions
- Request correction of inaccurate personal information
- Request information about how your data is collected, used, and shared
- Request to limit the use of certain sensitive personal information, where applicable
We will not discriminate against you for exercising your rights.
Exercising Your Rights
To exercise your rights, you may contact us at info@ongoweightloss.com.
We may need to verify your identity before processing your request.
Response Timing
We aim to respond to verified requests within a reasonable timeframe. If additional time is required, we will notify you accordingly.
Changes to This Statement
We may update this California Privacy Statement from time to time. Updates will be posted on this page with a revised effective date.
Contact Us
Ongo Weight Loss
- Email: info@ongoweightloss.com
- Phone: +1 (888) 655-5267