Notice of Privacy Practices

Ongo Weight Loss provides telehealth services in coordination with licensed clinicians and affiliated healthcare providers. These providers are responsible for delivering your medical care and maintaining your health information. Ongo Weight Loss supports the technology platform, coordination, and administrative services.

We are required by law to protect your Protected Health Information (PHI) and maintain its privacy and security. We use and disclose only the minimum necessary information required to provide services and comply with legal obligations.

We do not sell your health information.

We follow applicable healthcare privacy laws, including HIPAA, and maintain safeguards to protect your data. We will notify you if a breach occurs that may compromise your information.

We may use and share your health information for the following purposes:

• Treatment: To provide, coordinate, and manage your care, including consultations, evaluations, and prescriptions.
• Payment: To process payments for services, including consultation fees and related charges.
• Healthcare Operations: To support quality improvement, compliance, and internal operations.

We may share your information with licensed clinicians, pharmacies, and service providers involved in your care. We may also share information with trusted vendors ("Business Associates") who help operate our services. These parties are required to safeguard your information and use it only as permitted by law.

We may disclose your information when required or permitted by law, including for public health activities, regulatory oversight, legal proceedings, law enforcement requests, or to prevent serious threats to health or safety.

Certain uses, such as marketing or disclosures outside standard care purposes, require your written authorization. You may withdraw your authorization at any time.

You have the right to:

• Access and obtain a copy of your health information
• Request corrections to your records
• Request limits on how your information is used or shared
• Request confidential communications
• Receive a list of certain disclosures

To exercise your rights, contact us at info@ongoweightloss.com.

You may file a complaint if you believe your rights have been violated. We will not retaliate against you. You may also file a complaint with the U.S. Department of Health and Human Services.

We use administrative, technical, and physical safeguards to protect your information, including secure systems and restricted access. However, no system is completely secure, and electronic communication may carry inherent risks.

By using telehealth services, you acknowledge that your information may be transmitted electronically. While we use secure systems, there are inherent risks associated with digital communication.

We may update this Notice periodically. Updates will be posted on this page with a revised effective date.

Ongo Weight Loss

• Email: info@ongoweightloss.com
• Phone: +1 (888) 655-5267